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Endpoint Support

Endpoint Support

Any company that relies on multiple, point-based endpoint commercial security software knows the impact it can have on the budget, IT time, and the security gaps between solutions. As endpoints are what connect the users to the network, they become the weakest point of security and are prone to needing continual maintenance, updates, and repairs.

We provide proactive and active support for all the managed endpoints of our clients. Our support not only reduces exploitable areas on the endpoints, but also works with maintenance, patching, and management of all endpoints. With a simple email or phone call, our clients will find us accessing the issue remotely, addressing the problem, and generating a timely solution. We know the hardware our clients use and can order any part for a physical issue, or remotely access the endpoints to offer security and software support or management.

Endpoint Security NYC

Managing Endpoint Security

As a company grows so do its needs for hardware, security, software and endpoints. With technology constantly evolving, there comes the rapid evolvement of sophisticated cyber threats. While the commercial security products are being designed to treat newer threats, their products can be difficult to monitor and manage, particularly for small to mid-sized companies.

As threats evolve to surpass any commercially available software, it is clear that having a human set of eyes, in conjunction with protective programs and patches, offers the highest level of security for any company. We apply patches proactively to not only decrease the risk of ransomware or any other attack, but also to decrease the cost of testing and repairing the damage from any issues.

Our endpoint support focuses not only on the computer itself but on the security of the technology. We ensure that all of our clients have each endpoint managed for effectiveness, speed, and security against cyber-attacks.

Endpoint Support NYC

Remote Support vs. In House Support

The choice to delegate the support and maintenance of your computers and networks is clear. A remote team can access just as much information as an in-house IT team, and run all proactive and active maintenance from outside the office – saving a company space, time, and money. With the ever-evolving threat of cyber-attacks, a business doesn’t have the time to be continuously verifying their network and endpoint security. A remote team that dedicates their work to the management of a clients’ security allows the company to eradicate any concerns and focus solely on the success of their businesses.

With a phone call or email we begin an endpoint support that supersedes expectations. Whether the issue is hardware or software based, we find solutions to any issue on endpoints.

Why Choose Decamind?

Our clients are specific. They need innovative solutions to technological solutions with a budget conscious mind. For us, that’s the best part of the job; using creativity to find endpoint support options that will not only meet, but exceed our client’s expectations.

Is your network infrastructure costing you productivity?